Frequently Asked Questions
How does a remote consultation work?
A remote consultation takes place via our secure online platform. You can upload your medical records and speak directly with our specialist team via video call. The consultation is just as confidential and professional as an in-person appointment.
What documents do I need?
Please provide all relevant medical documents: findings, laboratory values, imaging (MRI, CT, X-ray), medical reports, and a list of your current medications. The more complete the information, the more precisely we can help you.
How secure is the transmission of my data?
We use the highest encryption standards and are fully GDPR compliant. All data is stored on German servers and subject to the strictest data protection regulations. Your medical information is absolutely safe with us.
What does a second opinion cost?
Costs vary depending on the complexity of the case and required expertise. Many insurance companies cover the costs for second opinions. We are happy to create an individual quote for you and check your insurance coverage.
How quickly can I get an appointment?
Typically, we can offer you an appointment for a remote consultation within 48-72 hours. For urgent cases, we strive for even faster appointments, often on the same or next day.